Knowledgebase

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 Can I get a monthly paper statement?

Ofaex does not mail monthly  statements via postal service; however there will be an invoice...

 How long have you been in business?

Ofaex was established by Apon Aex, a senior IT Specialist and entrepreneur.  Ofaex launched to...

 I received an abuse report from Ofaex- what should I do?

Ofaex notified me that abusive activity has occurred under my account. What does this mean, and...

 What's Your Average Ticket Response Time?

We use an emergency room type of approach to support requests and respond based on the severity...

 Why did you start Ofaex Hosting?

After working with several successful hosting companies, Ofaex's founder saw an opportunity in...

 Why is my order marked as fraud?

Orders can be marked as fraud for a large number of reasons. Our best advice is to disconnect...