Knowledgebase

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 Do Ofaex offer White Label Hosting?

A white-label product or service is a product or service produced by one company (Ofaex) that...

 Do you accept international orders at Ofaex?

Ofaex is a global hosting provider and offers service to people and businesses of any country...

 Do you offer 24/7/365 Support?

Yes, we offer 24/7/365 online support available by ticket or live chat.

 Do you offer LiteSpeed Web Server?

LiteSpeed Web Server is a drop-In replacement for the Apache Web server that offers better...

 Do you offer a Website builder?

Yes, with any shared hosting plan, you'll get SitePad website builder, Weebly Website Builder,...

 Do you offer any SLAs or Uptime Guarantee?

Yes, we offer a 100% Network Uptime Guarantee and a 99.9% Server Uptime Guarantee. Uptime is...

 Does Free SSL and AutoSSL apply to my reseller account and my customers?

All your sites benefit from the Free SSL feature. As long as your domains are pointed correctly...

 Does shared hosting come with a Free domain name?

Yes, we offer FREE domain name registration with specific hosting packages. Additionally you can...

 Does you offer SSH access?

Our VPS hosting and dedicated server hosting plans include full root SSH access by default.

 How long does it take to setup my account?

Shared hosting and reseller plans will be setup immediately after placing your order and...

 How many dedicated IP's are allowed?

VPS hosting and Dedicated server plans are configured with one dedicated IPv4 address....

 When will I be billed?

Fees for service(s), upgrades and add-onsĀ ordered by the customer will begin on the date of the...