Knowledgebase

More About Money Back Guarantee & Refund Policy

Ofaex offers a money back guarantee to new customers on some plans where advertised on our site. Recent changes in the way merchant gateways process refunds cause us to now incur a fee for transactions that are refunded. For that reason we are only offering a money back policy for monthly payments. The money back guarantee is not available for quarterly, semi-annual or annual payments, these are non-refundable.

Our money back guarantee gives you peace of mind that our services will meet your expectations. New customers are therefore advised to select a monthly plan if you are unsure if the service will meet your needs. You can change the payment term later and still receive available discounts.

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